Terms of Service

Effective Date: September 2026

Thank you for choosing ravbent. We offer thoughtfully selected home decor designed to add character, warmth, and style to everyday living spaces, including Decorative Home Accents, Wall & Tabletop Decor, and Seasonal Home Decor.

This Billing Agreement explains the principal terms that apply to purchases and payments made through our online store. By placing an order and submitting payment, you agree to these terms together with our Privacy Policy, Shipping Policy, and other applicable store policies. We recommend reviewing the relevant policies before completing your purchase.

1. Purchasing Qualifications & Legal Authority

By placing an order through ravbent, you confirm that you are at least 18 years old, or otherwise have the legal capacity required to enter into a binding purchase agreement in your jurisdiction.

You are also responsible for ensuring that the home decor products you purchase may lawfully be ordered, imported, and used in your destination country or region. Customer service communications may be retained where reasonably necessary for order administration, dispute handling, quality control, fraud prevention, and compliance purposes.

2. Financial Privacy & Information Security

ravbent processes personal and transactional information in accordance with the practices described in our Privacy Policy. Payment transactions are handled through supported payment processors and checkout providers using security measures designed to protect payment information during transmission.

By completing a purchase, you acknowledge that information necessary to process the transaction may be shared with payment providers, fraud-prevention services, fulfillment partners, and other service providers involved in completing your order.

Any material changes to our privacy practices will be reflected in the applicable Privacy Policy available on our website.

3. Order Processing & Right of Refusal

Orders are subject to verification and product availability. ravbent may decline, place on hold, or cancel an order where reasonably necessary, including in situations involving:

  • Suspected fraudulent or unauthorized payment activity.

  • Incorrect or incomplete billing or shipping information.

  • Inventory shortages.

  • Obvious pricing or website errors.

  • Payment authorization failures.

  • Requests for additional verification that cannot be completed.

If ravbent cancels an order after payment has been successfully collected, the applicable amount will be returned to the original payment method.

Product pricing, specifications, availability, and promotional offers may be updated from time to time.

4. Aesthetic Accuracy & Manufacturing Tolerances

We make reasonable efforts to present our home decor products accurately through photographs, descriptions, measurements, and product details.

However, actual appearance may vary slightly due to differences in screen settings, lighting conditions, photography, material characteristics, handcrafted details, or normal manufacturing tolerances.

Minor differences in color, texture, dimensions, pattern placement, or finish do not necessarily indicate a product defect. We recommend reviewing the product description and measurements carefully before placing an order.

If an item arrives materially different from the product ordered, please contact our support team in accordance with the applicable after-sales policy.

5. Software Glitches & Mispricing

Occasionally, technical errors may cause incorrect prices, discounts, descriptions, or availability information to appear on our website.

If an order is placed at an obviously incorrect price caused by a technical or administrative error, ravbent may contact the customer before fulfillment and provide the option to proceed at the correct price or cancel the affected item or order.

If payment has already been collected for an order that is subsequently cancelled because of a confirmed pricing error, the affected amount will be refunded to the original payment method.

6. Inventory Projections & Delivery Timelines

Product availability displayed on our website represents our current inventory information but may change before an order is fully processed.

Processing and delivery periods are estimates rather than guaranteed arrival dates. Shipping time may be affected by factors such as:

  • Destination country or region.

  • Customs processing.

  • Local carrier operations.

  • Severe weather.

  • Seasonal shipping demand.

  • Inventory allocation.

  • International transportation disruptions.

If an ordered item becomes unavailable before shipment, we may contact you regarding available options, including cancellation and refund of the unavailable item.

7. International Fulfillment & Import Regulations

Customers purchasing ravbent home decor for international delivery should consider the requirements that apply within their own country or region.

Depending on the destination:

  • Product packaging or labeling may differ from local retail conventions.

  • Product instructions may primarily be provided in English.

  • Certain materials or decorative products may be subject to local import restrictions.

  • Customer service and warranty arrangements may vary by region.

  • Product dimensions and specifications should be reviewed before purchase to ensure suitability for the intended space.

Important Reminder: Customers are responsible for checking whether the products they order can legally be imported into and received within their destination country or region.

8. Customs Assessments & Border Tariffs

Unless otherwise stated during checkout, product prices and shipping charges may not include customs duties, import taxes, VAT, brokerage charges, or other government-imposed fees assessed after a shipment enters the destination country.

Where applicable, these charges are determined by local customs or tax authorities and may be payable by the recipient before delivery.

ravbent does not control the amount of these government-imposed charges. Customers should consult the appropriate local authority if they require information about potential import costs before ordering.

9. Legal Jurisdiction & Corporate Identity

This Billing Agreement and purchases made through the ravbent online store are subject to applicable laws and regulations governing the relevant transaction.

The online storefront and related business operations are administered by the following legal entity:

  • Brand Identity: ravbent

  • Legal Operator: Ningbo Shangcheng Digital Technology Co., Ltd.

  • Business License Entity: Ningbo Shangcheng Digital Technology Co., Ltd.

  • Registered Address: Room 008, Centralized Office, A1018, Building 2, No. 8 Xingye Avenue, Xinqi Subdistrict, Beilun District, Ningbo City, Zhejiang Province, China

Client Support Desk: If you have questions regarding billing, payments, order status, or these terms, please contact our customer support team and include your Order ID when applicable.